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Tier 03

Managed IT

— Always have a guy.

The HVAC model for technology. Pay monthly so that when something breaks, you already have someone on it. Guaranteed response times. Predictable cost. No emergencies without a plan.

Remote & On-Site Support

We handle it wherever you need us — remote in minutes, on-site when it matters.

Network Management

Reliable, secure, monitored network infrastructure so you're not troubleshooting it yourself.

Backups & Monitoring

Automated backups and proactive monitoring so problems get caught before they become disasters.

Emergency Response

When something critical breaks, you already have a team on it. Guaranteed response times, in writing.

Service Plans

Pick your plan.

Basic

Essential coverage for small teams who need reliable support without complexity.

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  • Remote support
  • 4-business-hour response time
  • Monthly check-in call
  • Basic network monitoring
  • Email-based ticketing
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Most Popular

Standard

Our most popular plan. Full coverage with faster response and proactive maintenance.

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  • Remote + on-site support
  • 2-business-hour response time
  • Monthly check-in call
  • Active network monitoring
  • Automated cloud backups
  • Patch management
  • Antivirus and security tools
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Priority

For businesses that can't afford any downtime and need the fastest possible response.

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  • Remote + on-site support
  • Same-day guaranteed response
  • After-hours emergency line
  • Proactive monitoring + alerting
  • Automated cloud backups
  • Full patch management
  • Antivirus and security tools
  • Quarterly business IT review
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What You Get

Full coverage.
Flat rate.

Remote and on-site support for hardware and software
Network monitoring, management, and maintenance
Automated backups — local and cloud
Security monitoring, antivirus, and patch management
Guaranteed response time commitments in writing
Emergency response for critical issues
Monthly check-in calls and system reviews
Printer, peripheral, and workstation support
Vendor coordination for hardware and software
Plain-language reporting — no IT jargon

Who It's For

Businesses that
need a tech guy.

Small Businesses Without an IT Department

You're wearing too many hats. IT shouldn't be one of them. Hand it off and stop worrying about it.

Medical, Legal & Financial Offices

You handle sensitive data and need reliable, secure systems. We understand the stakes.

Businesses Tired of Scrambling

You've dealt with unexpected breakdowns, lost time, and emergency repair bills. There's a better way.

How It Works

1

Assessment

We audit your current setup — hardware, software, network, and security gaps. No obligations, no surprises.

2

Setup

We get monitoring, backups, and support infrastructure in place. Usually done within a week of signing.

3

Monthly Care

Patches run, backups verify, monitoring stays active. Most of it happens without you even knowing.

4

On-Call

Something breaks — you call or email us. We respond within your guaranteed window and fix it.

Common Questions

Things people ask
before they hire us.

Ready to stop
scrambling?

One conversation. We'll assess your current setup and tell you exactly what plan makes sense.

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